Contact Us
Our dedicated customer support team is available to assist you with all enquiries related to your gaming experience. We are committed to providing timely and professional assistance while ensuring compliance with UK gambling regulations and responsible gaming practices.
Contact Methods
We offer multiple communication channels to ensure you receive prompt assistance. Our live chat service provides instant support for urgent matters, while email correspondence allows for detailed enquiries requiring comprehensive responses.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| Email: [email protected] | 24/7 | Within 24 hours |
| Phone: 020 7946 0958 | Mon-Sun 9:00-21:00 GMT | Immediate |
Support Guidelines
To ensure efficient resolution of your enquiry, please follow these guidelines when contacting our support team:
- Provide your account username and registered email address for verification purposes
- Clearly describe your enquiry or issue with relevant details and timestamps
- Include screenshots or documentation when reporting technical problems
- Specify the device and browser used if experiencing technical difficulties